Payment
We currently accept the following payment methods (you will have the option to select your payment method when placing an order):
- Payment at pickup at the store
- Credit cards (Visa, Mastercard, American Express)
- PayPal
- Bank transfer
How do I make a purchase?
To make a purchase, simply select the items you would like to order and add them to your shopping bag. You can then proceed through the checkout process and make a secure online payment using your credit card (Visa, Mastercard & American Express) or PayPal account. Once you have successfully placed your order, you will receive an automatic email confirmation.
Do I need an account to place an order?
You don’t need an account to place an order but having an account enables you to save your personal information and review previous orders. Please note that we do not retain any payment information within your account. You can create an account by clicking here or by opting in when placing an order.
Delivery
Shipping costs will be
- Until 3 kg — € 3
- Since 3 to 6 kg — € 8
- Since 6 Until 15 kg — € 15
- More than 15 kg: The shipping costs will be calculated later on the basis of the weight of the neck.
When will my order be shipped?
How do I track my order?
When will my order be shipped?
Orders placed Monday through Friday by 12:00 pm EST (excluding holidays) are generally shipped the same day. Orders placed after 12:00 pm EST or holidays will be shipped on the next business day. Orders placed Saturday and Sunday will ship on the following Monday (excluding holidays).
How do I track my order?
Once your order has shipped, you will receive an email notification with the tracking information. Please note that the tracking information can take up to 24 hours to update after your order has been dispatched.